Academy › Courses › Domain and email
The keys to your domain: what happens when the person in charge changes
Knows how to divide up access to your domain and email so your business doesn't depend on a single person, and knows how to carry out the full handover (registrar, DNS, mailboxes) in the order that's safest for the website and email, the day a partner leaves, you switch agencies, or you sell the business.
Your website and email depend on a domain, and today that domain is controlled by a single account: whoever set it up for you. That could be the developer who no longer answers, the agency you parted ways with, or a partner who's leaving. The day that person gets upset, retires, or just disappears, you could find yourself locked out of your own website and your own email, not even knowing where the domain is registered or who has the password.
This course splits that power into three keys before you ever need it, and writes down the procedure for the day someone leaves or a full handover happens. First, you audit who has access today. Then you separate the three accounts (registrar, DNS, and email) and store them somewhere that doesn't depend on one person. Finally, you set the order for revoking access and the order for transferring the entire domain with the least possible disruption to the website and email.
This is for anyone who already has a business with their own website and email and wants to stop depending on one person to access them; it's not for anyone who hasn't bought a domain yet.
- Take inventory of who has access today to your domain, your DNS, and your email, and which account paid for each one
- Split access across three separate accounts (registrar, DNS, email) so the business doesn't depend on a single person
- Store those three keys in one documented place that no one walks off with when they leave
- Carry out a full domain transfer in three steps and close it out with a dated nine-point checklist
Have access to your domain dashboard and your current email handy, even if it's just the password you use today.
The 6 lessons
In the order it makes the most sense to read them.
- 1
Who can get into your domain and email today without asking your permission
You'll come away with a list of names and access levels: who can touch your domain, your DNS, and your email today, and which account paid for each one.
4 min - 2
Three keys, not one: who buys, who points the domain, and who manages email
You'll know how to split access to your domain across three separate accounts (registrar, DNS, and email) so you're never dependent on one person who could lock you out.
5 min - 3
The safe no one walks off with when they leave
One single place, outside anyone's head, holds the three documented keys and a record of who can open them.
5 min - 4
The right order for locking the door when someone leaves
You'll come away knowing what order to revoke access in on the day someone leaves, so you don't leave a door open for them or lock yourself out of your own domain.
4 min - 5
The domain transfer happens in three steps, not one
You'll know how to split transfer day into three moves (account, DNS, and email) and carry them out in the right order so you're never left without a website or email.
7 min - 6
The nine-point checklist that wraps up the handoff
By the end you have a list of nine checks completed and dated, proving the transfer was fully done and now depends on no one but you.
6 min