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What comes with the domain and what you keep

You'll know which inboxes and which email history go with the sale of the business, which ones you keep, and you'll have it written into the contract before signing.

By Yodai · Published on September 6, 2026 · Updated on October 12, 2026

7 min read

You can test almost everything you touch in your business's domain and email as you go; a sale, you sign once, and there's no dry run that counts. You sign the sale of the business. The buyer gets the website, the domain, the customer list. Everything moves fast, until someone asks: what about the emails? Who keeps reservations@yourdomain.com and the three years of conversations inside it?

If you haven't decided this before signing, you'll end up hashing it out that same day, with the buyer sitting across from you and the attorney waiting. It's better to have it settled before you sit down at that table.

What's tied to the business

The domain transfers in full, no exceptions: it's the business's address, not yours. And the role-based inboxes, reservations@, orders@, hello@, go with it, history included.

Every email inside is a conversation between the business and the business's customer, not between you and anyone else. This is where it shows whether you did your homework from the earlier lessons in this course: if those mailboxes never carried your name, handing them over doesn't expose you to anything. The buyer gets a working file, not your personal correspondence. The law backs this up too: under Article 21 of Spain's Organic Law on Data Protection, when a business changes hands, it's presumed lawful, unless proven otherwise, for customer data to pass to the buyer, even before the deal closes, as long as it's necessary for the sale to go through. And if the deal ultimately falls through, the buyer has to delete any data they received right away.

It also shows whether you managed access well whenever someone joined or left the team: if every departure was handled by changing a password, as you saw earlier in this course, there's no personal account hanging off a business inbox that you now have to untangle in a rush.

The technical transfer of the domain is separate from the email, and you need to request it ahead of time, because it doesn't depend on you alone. The change of ownership to the buyer's name is handled by the registrar you have the domain with, the same one you moved it to under the business account at the start of this course, and it needs a yes from both sides. For a .es domain, Dominios.es calls this a transmisión: you or your registrar start it, and the person the buyer names as the new administrative contact confirms it from their own Dominios.es account. For a .com domain, ICANN's Transfer Policy requires the registrar to reject the change unless both the previous owner and the new one have authorized it.

If the buyer also wants to move the .com domain to their own registrar, yours will give you a transfer code, with up to five calendar days to hand it over if you can't pull it yourself from your account. Once the transfer is requested, your registrar has another five days to respond; if it doesn't, the transfer is considered approved. Request that transfer before the change of ownership: do it the other way around, and the registrar locks the domain for 60 days with no way to move it elsewhere, unless it let you waive that lock before requesting the change. That's what the policy version that's been mandatory since August 2025 says. The ICANN group that reviewed it recommends, in its final report, dropping this lock and the confirmation from both owners, the previous one and the new one; until that change takes effect, the lock and double confirmation still apply. That's why all of this needs to start before the handover date, not on the day itself.

What doesn't get sold, even if it lives on the same domain

There are two things that don't come with the package even though they technically live on the domain you're selling, and it's worth separating them, because they don't carry the same weight.

The first: any inbox you used for something of your own, even if it was just for convenience. If you ever set up an email with your name on that domain and used it for personal bills or another project, that content is yours. Pull it out before you sell; don't leave it to negotiate afterward, when you no longer have any leverage.

The second one is more dangerous because it's not obvious at first glance: the recovery email on your personal accounts. Your personal Google account, social media, even the registrar where you keep your private domains. If any of those accounts sends its recovery code to an email address on your business domain, the day after the sale, the buyer gets that code, not you.

Go through this one by one, account by account, before you sit down to sign, and give yourself plenty of time. On a Google account, for example, the recovery email helps you get back in if you forget your password, and according to Google's help center, if you change it, codes can still go to the old address for seven days. There's no shortcut: you have to open every important service and check which email is set as the recovery address.

The recovery email you forget about
You sell the domain and the admin@ mailbox that comes with it. Nobody notices that this same mailbox was the recovery email for your personal Google account, the one with your photos and documents, which you set up four years ago out of convenience. If anyone requests to recover that account, the code goes to admin@, which the buyer now reads, not you. You avoid this by checking, before you sign, which personal accounts list an email on your domain as the recovery address, and swapping it for an email that will always be yours, not one from the business you're about to stop controlling.

How to put it in writing

The difference between a smooth handover and a last-minute argument comes down to how the contract is written, not the good faith of the parties involved. Good faith runs out the moment an inbox shows up that nobody mentioned.

Two ways to put it in the contract
Vague contract
  • It says: "the domain and the website are handed over."
  • Doesn't mention the inboxes or their history
  • On handover day, you improvise who has access to what
Contract with a list
  • Names every inbox being handed over and which ones you keep or close
  • States what happens to each one's history
  • The handover is a formality: you just follow the list

Which one I'd pick: Always go with the contract that includes a list, even if the business is small and the buyer is someone you trust. Trust doesn't prevent oversights; a list does. The vague contract only holds up if the only mailbox is the generic one and you've already cleared it of anything personal before signing, and even then, writing the list only costs two more lines.

Before you sign
  1. 1Make the list
    Write down every inbox on the domain and what it's for: reservations@, orders@, whatever you've got. If there's one you no longer use, say so too, even if it's just to close it.
  2. 2Pull out what's yours
    Check whether any inbox on that domain is the recovery email for a personal account of yours, and switch it to one you're not selling.
  3. 3Decide on the history
    For each inbox on the list, say whether the history is handed over in full or wiped clean starting from a certain date. Full history is the norm: it's the business's record with its customers. You only cut it off at a date if you once used that inbox for something outside the business and can't clean out the messages one by one; in that case, hand it over empty and explain why.
  4. 4Put it in the contract
    Write the list into the sale contract itself, not in a separate email. Whatever isn't in the contract gets renegotiated on handover day.
The clause, as written
The sale includes the domain yourdomain.com and the inboxes reservations@yourdomain.com and hello@yourdomain.com, along with their complete email history through the handover date. Any other inboxes on the domain are excluded from the sale and will be closed before the handover.

This wraps up the access plan that's guided the whole course: your own account from day one, role-based email addresses, a departure that only means changing a key, a suspicion that cuts access before asking questions, a name change handled in order. The sale is the last moment when all of that gets tested at once, and if every piece is written down, there's nothing to argue about that day: you just follow the list.

What you'll walk away with
  • You know which inboxes go with the business: the role-based ones, with their complete history
  • You've checked that none of your personal email accounts depend on an inbox on the domain you're selling
  • You have the clause written, with the list of inboxes and what happens to each history
  • On signing day, handing over the email is just a formality on the list, not an argument

Test yourself

Answer before opening each one. If one gives you trouble, go back to the section that explains it.

1. You're selling the store, and besides the domain, the buyer wants the business's Instagram account. The recovery email for that account is hello@yourdomain.com, an inbox you're about to hand over. What do you do before signing?

You switch Instagram's recovery email to one that's not part of the sale before you sign anything. If you wait until afterward, the buyer controls hello@ and could recover the Instagram account themselves, even if you never sold it to them.

2. The buyer verbally agrees that you'll keep the invoice history in accounting@yourdomain.com, but the contract only says, "the domain and the website are handed over." Is the verbal agreement enough?

In practice, no. A verbal agreement is binding too, because Spain's Civil Code makes contracts binding "regardless of the form in which they were made." The problem is proving it: if the buyer remembers it differently, on handover day it's your word against theirs, and they already have technical control of the domain. Put it in writing before you sign, don't negotiate it afterward.

3. You're selling a business with a single mailbox, info@yourdomain.com, that you've only ever used for customers and never for anything personal. Do you still need a detailed clause?

The risk is lower because there's nothing personal to separate out, but you still need the clause: it states that the mailbox and its full history are included, and it keeps anyone from questioning mailboxes that don't exist or doubting the history being handed over on closing day.

Sources

  1. Transfer Policy. ICANN, version updated in 2024 and mandatory since August 21, 2025 (accessed October 2026).
  2. Final Report of the Policy Development Process on the Transfer Policy Review. GNSO (ICANN), February 4, 2025.
  3. Change the domain owner. Dominios.es (Red.es), accessed October 2026.
  4. Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, Article 21. Spain's Official State Gazette (BOE), 2018 (consolidated text, accessed October 2026).
  5. Royal Decree of July 24, 1889, publishing the Civil Code, Article 1278. Spain's Official State Gazette (BOE) (consolidated text, accessed October 2026).
  6. Set up recovery options. Google Account Help, accessed October 2026.

In Yodai you connect the domain you already have to your site, and it stays registered where it is, in your name. See how your own domain for your website works.

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