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Domain and email when you're no longer running the business alone
Knows how to split control of the domain and email among several people so the business doesn't depend on just one, and knows what to do with them the day someone leaves, someone impersonates the business, the business changes its name, or you sell it.
You started with your personal account: the domain, the email, and the website dashboard, all hanging off the Gmail you've had forever. That worked when it was just you. Now someone else is answering orders, and to give them access you'd have to hand over your entire password, the same one for your kids' photos and your bank. And if that person leaves tomorrow, you don't know whether they can still get into places they shouldn't.
This course separates the business from your personal account before handing out any access: first the domain, the email, and every service that allows it move to a business account, and each person logs in with their own access instead of your password. Next, each email address gets named for the role it serves, not for whoever happens to use it today. With that settled, the course lays out what happens the day someone leaves, the day you suspect someone before you have proof, the day a role changes names, and the day you sell: which inbox stays, which one you take with you.
This is for anyone who no longer runs the business alone, because they have a partner, an employee, or someone who answers on their behalf. It's not for someone who's still the only one touching the email and domain.
- Separate your business from your personal account before giving anyone access, and invite each person to your team from the panel instead of sharing your password
- Name each email address for the role it covers, not for whoever's using it today, so it can be handed off without starting over
- Cut off access to an email or domain the moment you suspect something, without waiting for full proof
- Before selling the business, sort out which inboxes and email history go with the sale and which ones you keep
It helps to already have the business's domain and email set up, even if it's under your personal name.
The 6 lessons
In the order it makes the most sense to read them.
- 1
The account you log in with can't be your everyday one
Create a new account, just for the business, and put the domain, the email, and the other services under it before giving anyone else access.
7 min - 2
An email address for the role, not the name
By the end, your business addresses reflect the role each one handles, not the name of whoever answers today, so they can be assigned and reassigned without depending on one person.
6 min - 3
The day someone leaves, all you change is the key
If the email address belongs to the role, someone leaving gets handled that same day: change the password, close their sessions, and check the forwarding rules, no migration and no need to notify customers.
7 min - 4
Cut first, ask questions later
By the end, you'll know how to cut off access to an email or domain the moment you suspect something, without waiting for full proof, and what to tell a customer who may have received a fake message in your name, before asking anyone for an explanation.
5 min - 5
When the business changes its name, migrate one role first, not the whole team
Choose which team role changes address first, leave it with forwarding and a notice while you confirm everything's coming through, and only then switch the rest all at once.
6 min - 6
What comes with the domain and what you keep
You'll know which inboxes and which email history go with the sale of the business, which ones you keep, and you'll have it written into the contract before signing.
7 min